Project Management Professional (PMP) — Question 42

A large project is affecting the neighborhood in which it is located. The neighbors are not satisfied with the project and their resistance to the project may affect the project deadline.
What two actions should the project manager take? (Choose two.)

Answer options

• A. Send letters to the neighbors and ask them kindly not to disturb the project
• B. Set up a meeting with neighborhood representatives to win their cooperation
• C. Analyze the situation and find out what is causing the neighborhood's negative attitude
• D. Ask the customer to extend the project deadline to allow time for conflict resolution
• E. Ask the mayor of the city to use their authority to stop neighborhood resistance

Correct answer: B, C

Explanation

The correct answers are B and C because setting up a meeting with neighborhood representatives fosters collaboration and helps address their concerns directly, while analyzing the situation allows the project manager to understand the root causes of the negative attitude. Options A, D, and E do not effectively engage with the community or resolve the underlying issues, and simply asking for the deadline extension or intervention may not address the neighbors' concerns.