Project Management Professional (PMP) — Question 372

A key project stakeholder showed interest in the beginning of a complex agile project, but has become less involved as the sprint has progressed due to additional responsibilities. A few sprints later, the key stakeholder rejected a feature deliverable. The team is reworking the rejected deliverable for the next sprint.
What should the project manager have done to avoid this situation?

Answer options

• A. Involved the key stakeholders in the decision-making process
• B. Customized stakeholder communications based on the stakeholders' needs
• C. Analyzed the changes in stakeholder attributes
• D. Documented the project vision and objectives

Correct answer: B

Explanation

The correct answer is B because customizing communications to meet stakeholder needs ensures ongoing engagement and clarity, which may prevent misunderstandings and rejections. Options A and C, while important, do not directly address the need for tailored communication, and D focuses on documentation rather than active stakeholder involvement.