Project Management Professional (PMP) — Question 339

A team member has experienced personal conflicts on past projects, making them nervous about working on the current project. The project manager knows this team member could add value to the project.
What should the project manager do to get the most value from this team member?

Answer options

• A. Advise the team member not to share personal information from past projects with the entire team.
• B. Consult with the project sponsor to find out if it is allowed to share personal information with the entire team.
• C. Advise the team member to focus on the current project and consider the past conflicts as lessons learned.
• D. Consult with human resources (HR) and check company policies on what is allowed to advise the team member.

Correct answer: C

Explanation

The correct answer, C, suggests that the project manager encourages the team member to learn from past conflicts and focus on the current project, which can help build confidence and maximize their contributions. Options A and B focus on withholding information rather than addressing the team member's concerns and potential, while option D delays action by consulting HR instead of directly empowering the individual.