Project Management Professional (PMP) — Question 338

A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance of their laptops, and the difficulty in booking meeting rooms.

What should the project manager do?

Answer options

• A. Assign actions to all stakeholders and oversee their implementation.
• B. Acknowledge the impediments and facilitate their resolutions.
• C. Note the impediments and escalate them to the product owner.
• D. Note the impediments and work on addressing them later.

Correct answer: B

Explanation

The correct answer is B because the scrum master's role includes removing impediments to the team's progress. Acknowledging the issues and facilitating their resolution directly supports the team’s productivity. The other options either shift responsibility away from the scrum master or delay addressing the problems.