Project Management Professional (PMP) — Question 337

A team has been working for some time on a project with incremental deliveries. The project manager noticed that one of the team members is less engaged in team meetings, yet delivers promptly. While discussing the source of demotivation, the team member informed the project manager that this is due to a feeling of lack of skills in dealing with new tasks.
How should the project manager address the issue?

Answer options

• A. Replace the team member with a resource from another team who already has the requisite training and skills needed.
• B. Review which tasks the team member would feel more motivated to work on, then assign those tasks to the team member.
• C. Discuss growth and development needs with the team member and provide learning opportunities accordingly.
• D. Create a self-paced learning plan with the team member during working hours, with checkpoints on learning progress.

Correct answer: C

Explanation

The correct answer is C because discussing growth and development needs allows the project manager to understand the team member's challenges and provide targeted support. Options A and B do not address the root cause of the demotivation, which is the team member's confidence and skill gap. Option D, while helpful, may not provide the direct support needed to enhance the team member’s skills in a structured manner.