Project Management Professional (PMP) — Question 336

A project team member is sick and will not be able to return to the project for a few weeks. During the daily meeting, the team shares their concerns as the sick team member was the only one skilled in the component they were developing.

What should the project manager have done to prevent this?

Answer options

• A. Facilitated cross-functional knowledge transfer during the project.
• B. Acquired more than one resource skilled in each component.
• C. Outsourced development of the specific component to another team.
• D. Requested robust documentation for the component's build.

Correct answer: A

Explanation

The correct answer is A because facilitating cross-functional knowledge transfer ensures that multiple team members are knowledgeable about crucial components, reducing dependency on a single individual. Options B and C do not address the immediate issue of knowledge sharing, while D, although helpful, does not prevent the problem of a knowledge gap due to absence.