Project Management Professional (PMP) — Question 275

A project manager starts to receive emails from different stakeholders requesting information about the project status.
What should the project manager do to avoid this in the future?

Answer options

• A. Schedule weekly project status meetings with all stakeholders including the customer and internal resources.
• B. Include the project stakeholders' needs while planning the project communications strategy.
• C. Designate a team member to respond to the emails from these stakeholders.
• D. Include the stakeholders' emails in all of the project status communications.

Correct answer: B

Explanation

The correct answer is B because addressing stakeholder needs in the communication strategy during planning helps establish a clear and proactive communication plan. Options A and C are reactive solutions that don't prevent future inquiries, while option D may overwhelm stakeholders with information instead of providing structured updates.