Project Management Professional (PMP) — Question 26

During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating. As a result, lots of misunderstandings occurred.
What should the project manager do to address this issue?

Answer options

Correct answer: A

Explanation

The correct answer is A because reviewing the ground rules allows the project manager to remind team members of their commitments to participate, which can help reduce misunderstandings. Option B is not the best choice as it suggests a method rather than addressing the underlying agreement. Option C focuses on individual follow-ups, which may not solve the overall participation issue. Option D limits input to a single representative, which could exacerbate misunderstandings rather than promote a collaborative environment.