Project Management Professional (PMP) — Question 213

An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.
What should the project manager do first to ensure team adherence to the ground rules?

Answer options

• A. Ask the functional manager to replace team members not following the ground rules.
• B. Schedule a meeting with the project team to reinforce the ground rules.
• C. Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action.
• D. Contact human resources to request a written warning letter be sent to team members not following the ground rules.

Correct answer: B

Explanation

The correct answer is B because scheduling a meeting allows the project manager to directly address the issue with the team and reinforce the importance of the ground rules collaboratively. Options A, C, and D involve escalating the matter without first attempting to resolve it within the team, which may create unnecessary tension and hinder team morale.