Project Management Professional (PMP) — Question 212

In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team.
What should the project manager do?

Answer options

• A. Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges
• B. Set up team-building activities with the project team members to reduce tension
• C. Ask the team member to enter this potential schedule delay in the risk register
• D. Actively listen to the team member and identify ways to support their needs in completing the tasks

Correct answer: D

Explanation

The correct answer is D because actively listening to the team member allows the project manager to understand their concerns and provide the necessary support. Options A and C do not address the team member's feelings and focus instead on task management, while option B, although helpful, does not directly assist the overwhelmed team member with their immediate challenges.