Project Management Professional (PMP) — Question 211

Atypically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings. The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.
What should the project manager do?

Answer options

• A. Discuss the individual's behavior with the other team members to determine if they have noticed and know what is going on
• B. Attend more team meetings to observe the team more closely to determine the root cause
• C. Discuss the project manager's observations with the individual to determine why they are behaving this way
• D. Discuss their performance with the team member's functional manager as well as human resources (HR) and discuss next steps

Correct answer: C

Explanation

The correct answer is C because directly addressing the individual allows the project manager to understand their perspective and any underlying issues contributing to their behavior. Options A and B do not engage the individual directly and may lead to misunderstandings. Option D involves third parties too early in the process without first attempting to resolve the issue directly with the team member.