Project Management Professional (PMP) — Question 210

A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.
What should the project manager do next?

Answer options

• A. Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance
• B. Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor
• C. Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track
• D. Review the contract with the vendor to go over the financial penalty that is applicable to this situation

Correct answer: C

Explanation

The correct answer is C because it focuses on resolving the issue collaboratively with the vendor, which is essential for getting the project back on schedule. Option A, while addressing risks, does not actively seek a solution, and B suggests adding more resources without immediate resolution. Option D is more about financial implications rather than problem-solving, which is not the priority in this situation.