Project Management Professional (PMP) — Question 19

A project manager who is managing a critical project in a multinational company is conducting a progress meeting with all team members. During the meeting, one of the team members states that they are facing a critical problem that will prevent them from completing their assigned task.
What should the project manager do?

Answer options

• A. Ask the team member to follow the approved communications management plan to communicate their issue
• B. Schedule a meeting with the concerned team member to review and update the issue log together
• C. Review the risk register with the team member to find the proper response action for this issue
• D. Ask the team member to raise a change request to assess the issue in detail

Correct answer: B

Explanation

The correct answer is B because scheduling a meeting to review the issue log allows for direct communication and collaboration to address the problem effectively. Option A is less effective as it relies on a pre-existing plan rather than immediate action. Option C focuses on risk management rather than directly addressing the current issue, and option D involves a change request, which may not be necessary at this stage.