Project Management Professional (PMP) — Question 1395

A project's planning phase has just been completed and was defined by team members in remote sessions. The day after the kick-off meeting, which was held at the client facilities, team member A asked the project manager to be moved to another project because they were uncomfortable around team member B.

What should the project manager do to deal with this situation? (Choose two.)

Answer options

• A. Speak with both members to try to resolve the situation.
• B. Transfer team member A to another project.
• C. Clarify the inclusive practices for project team members.
• D. Escalate the situation to the project sponsor.
• E. Transfer team member B to another project.

Correct answer: A, C

Explanation

The correct actions are A and C because addressing the conflict directly between team members promotes resolution and understanding, while clarifying inclusive practices helps prevent future issues. Options B, D, and E do not address the root of the problem or foster a collaborative team environment.