Project Management Professional (PMP) — Question 1393

A project manager works in a startup company and is in charge of a key project that has critical and time-sensitive delivery objectives. One of the project team members missed completing an assigned deliverable on time, despite repeated assurances from the team member that it would be completed on time.

What should the project manager do next?

Answer options

• A. Meet with the team member and work on a development plan for them to avoid missed deliverables in the future.
• B. Hold a team meeting to discuss team member commitments and communications.
• C. Record the issue, then refocus the team’s efforts on delivering the next set of deliverables.
• D. Give the team member a formal warning for the negative impact due to failure to deliver and not meet deadlines.

Correct answer: A

Explanation

The correct answer is A because developing a plan with the team member addresses the root cause of missed deadlines and provides an opportunity for improvement. Option B may foster communication but does not directly assist the team member in managing their responsibilities. Option C ignores the issue and may lead to further delays, while option D could create a negative environment without solving the underlying problem.