Project Management Professional (PMP) — Question 1392

In an ongoing project, the customer, who has been the main contact for the project, informs the project manager that they will be introducing a new contact person due to their busy schedule. Moving forward, the new contact will also be making key decisions.

What should the project manager do next?

Answer options

• A. Update the stakeholder register with the new contact’s details.
• B. Inform the project team of the new point of contact.
• C. Update the communications management plan.
• D. Request a meeting with the customer and the new contact.

Correct answer: D

Explanation

The correct answer is D because arranging a meeting with both the customer and the new contact is essential to clarify roles and expectations. While updating the stakeholder register (A), informing the project team (B), and updating the communications management plan (C) are important steps, establishing direct communication is crucial for effective collaboration moving forward.