Project Management Professional (PMP) — Question 1367

A team member misses a project meeting without it being approved and has been penalized as defined in the ground rules. This team member, as well as other team members, insist that it is the first time they have seen this rule regarding the project and they do not agree with the penalty.
What should the project manager have done to avoid this situation?

Answer options

Correct answer: A

Explanation

The correct answer is A because involving team members in the creation of the team charter ensures they are aware of and agree to the rules, preventing misunderstandings. The other options do not guarantee that all team members are informed or agree to the rules, which is crucial for team cohesion and compliance.