Project Management Professional (PMP) — Question 1368

A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk.
Which two tools or techniques can the project manager use to influence the client's decision to keep the project active? (Choose two.)

Answer options

• A. Alternatives analysis
• B. Voting
• C. Cost-benefit analysis
• D. Multi-criteria decision making
• E. Autocratic decision making

Correct answer: A, C

Explanation

Alternatives analysis and cost-benefit analysis are effective tools for evaluating different options and their potential impacts, which can help the client see the value of continuing the project. Voting, multi-criteria decision making, and autocratic decision making do not directly provide the analytical insights needed to influence the client's decision in this context.