Project Management Professional (PMP) — Question 127

A customer has provided excellent feedback on the project. However, a key project resource is leaving the company.
Which measure should mitigate the impact of this key resource's departure?

Answer options

• A. Establish a proactive knowledge-sharing plan
• B. Offer a new contract to the resource who is leaving
• C. Develop a contingency budget to replace the key resource
• D. Update the risk register and inform the customer

Correct answer: A

Explanation

The correct answer is A because establishing a proactive knowledge-sharing plan ensures that the departing resource's knowledge is transferred to the remaining team members, minimizing disruption. Offering a new contract (B) is unlikely to retain the resource if they have already decided to leave. Developing a contingency budget (C) does not address the immediate knowledge gap, and updating the risk register (D) is necessary but does not directly mitigate the impact of losing the resource.