Project Management Professional (PMP) — Question 1256

A project team has run into an issue with a vendor who is known for a lack of quality. The project manager must ensure that the quality problem is addressed appropriately.

What should the project manager do to start the issue resolution process?

Answer options

• A. Meet with the vendor and request corrective actions.
• B. Engage the test team to improve the quality.
• C. Review the risk register and follow the response strategy.
• D. Update the risk register and document any corrective actions.

Correct answer: C

Explanation

The correct answer is C because reviewing the risk register allows the project manager to assess the quality issue's impact and implement an appropriate response strategy. Options A and B focus on immediate actions without considering the broader risk management framework, while option D suggests documentation but does not initiate a proactive resolution process.