Project Management Professional (PMP) — Question 1196

A project manager works with a global virtual team. The team is facing difficulty in communicating with each other and often misses important messages. This difficulty leads to missed deadlines.
What should the project manager do to enhance project team effectiveness?

Answer options

• A. Implement team colocation to improve communication
• B. Identify the root cause of communication issues
• C. Initiate daily communication of project progress
• D. Schedule a communications control board meeting

Correct answer: B

Explanation

The correct answer is B because identifying the root cause of communication issues allows the project manager to address specific problems and implement effective solutions. Options A, C, and D may improve communication but do not tackle the fundamental issues that are causing the breakdown in communication.