Project Management Professional (PMP) — Question 1042

A project team member informs the project manager that a stakeholder is contacting the team member to request status updates. The team member is being distracted by these repeated requests, which are interfering with the completion of assigned tasks.

What should the project manager do?

Answer options

• A. Review this stakeholder's communication requirements.
• B. Inform the team member to stop sending any further updates to the stakeholder.
• C. Increase the frequency of updates given to this stakeholder.
• D. Raise this issue to the project sponsor in the next project status review meeting.

Correct answer: A

Explanation

The correct answer is A because understanding the stakeholder's communication requirements can help streamline interactions and prevent distractions. Option B is inappropriate as it does not address the root of the issue, while C would likely exacerbate the problem by increasing interruptions. Option D could escalate the situation unnecessarily without first addressing the communication needs.