Project Management Professional (PMP) — Question 103

A key stakeholder who is highly involved in the project claims that the reports sent by the project team are inadequate. What should the project manager do first?

Answer options

• A. Explain to the stakeholder that these are the approved templates for the reports.
• B. Ask the project team to review and modify all of these reports.
• C. Ensure that the reports comply with the communications management plan.
• D. Ask the sponsor to meet with the stakeholder to diffuse the situation with the reports.

Correct answer: C

Explanation

The correct answer is C because ensuring that the reports align with the communications management plan is vital for effective stakeholder communication. Option A does not address the stakeholder's concerns, while B may be premature without first understanding the specific inadequacies. Option D shifts responsibility away from the project manager, which is not advisable in this scenario.