Project Management Professional (PMP) — Question 100

During a monthly review meeting, a high-performing team member raised a concern about the quality feedback mechanism. The team member expressed that they are not able to deliver high-quality output.

What should the project manager do first?

Answer options

• A. Request feedback from stakeholders about the quality delivery.
• B. Assign the work in consultation with the functional manager.
• C. Discuss this with the team and review the quality process.
• D. Assign the work based on the skill sets of team members.

Correct answer: C

Explanation

The correct answer is C because discussing the concern with the team allows for a collaborative review of the quality process, identifying potential issues and solutions. Options A and B focus on external feedback or task assignment without directly addressing the team's concerns. Option D, while considering skill sets, does not engage with the feedback mechanism issue raised by the team member.