PMI Professional in Business Analysis (PMI-PBA) — Question 92

After conducting a brainstorming session with a group of project participants, the business analyst feels that the elicited requirements are biased. Which tool or technique could be used to gain an objective, first-handed insight into tasks and activities that are difficult to describe?

Answer options

• A. Observation
• B. Document analysis
• C. Traceability matrix
• D. Questionnaires and surveys

Correct answer: A

Explanation

The correct answer is A, Observation, because it allows the analyst to see tasks and activities in real-time, providing an objective view that may not be captured through discussions alone. Other options like Document analysis, Traceability matrix, and Questionnaires and surveys rely on existing information or subjective responses, which may still carry bias.