PMI Agile Certified Practitioner (PMI-ACP) — Question 26

During a review session, a customer representative is concerned that a story fails to satisfy the scope of work. However, the product owner declares that the scope of work is complete.
What should be done with this story?

Answer options

• A. Mark it as incomplete and prioritize it for the next sprint
• B. Mark it as complete, since the product owner has the final say
• C. Discard it and create a new story for the remaining scope of work
• D. Mark it as complete, since the team completed the scope of work

Correct answer: A

Explanation

The correct answer is A, as marking the story as incomplete allows the team to address the customer's concerns in the next sprint. Option B is incorrect because the product owner's declaration does not override the customer's feedback. Option C is not ideal since a new story may not be necessary if the original story can be revised. Option D overlooks the customer's valid concerns about the scope's fulfillment.