PMI Agile Certified Practitioner (PMI-ACP) — Question 123

A team is delivering work as per the sprint plan, and team velocity is stabilized. However, at the end of the release, the customer is dissatisfied with project quality.
What should the agile project manager have done to avoid this?

Answer options

• A. Invited end customers to attend the stand ups
• B. Organized design review sessions with the customer to obtain sign-off
• C. Held regular meetings with the product owner and project team to elicit detailed business requirements
• D. Conducted frequent review meetings with the customer to continually enhance delivery effectiveness

Correct answer: D

Explanation

The correct answer is D because conducting frequent review meetings with the customer allows for ongoing feedback and adjustments, which can enhance delivery effectiveness and align the project with customer expectations. Options A, B, and C, while valuable, do not provide the continuous interaction needed to ensure quality throughout the project lifecycle.