PMI Agile Certified Practitioner (PMI-ACP) — Question 122

A scrum team has conducted regular retrospectives to discuss immediate concerns and the implementation of improvement actions. Despite this, after a few iterations, the same concerns resurface.
What should the team have done to improve retrospective outcomes?

Answer options

• A. Invited subject matter experts (SMEs)
• B. Conducted problem detections to determine root causes
• C. Measured and reported the outcome of improvement actions to the team
• D. Kept track of all current issues in a log, and then reviewed their progress at the end of every iteration

Correct answer: B

Explanation

The correct answer is B because identifying root causes through problem detection allows the team to address the underlying issues that cause recurring concerns. Options A, C, and D, while potentially beneficial, do not directly address the need to understand and resolve the fundamental problems affecting the team.