Program Management Professional (PgMP) — Question 62

A natural disaster shuts down operations for two days. The program has a major milestone that includes a timed payment of US$1 million.
Since the shutdown was not anticipated, what should the program manager do first?

Answer options

• A. Implement the appropriate risk response plan and inform the stakeholders of the planned actions.
• B. Utilize contingency reserves to hire contractors, which will accelerate the schedule to meet the original milestone.
• C. Evaluate the impact, reassess the program risk, and determine options to be presented to the governance board.
• D. Collaborate with the sponsor to determine options and negotiate a new date for the milestone.

Correct answer: C

Explanation

The correct answer is C because evaluating the impact and reassessing risks is crucial for understanding the situation fully before taking further actions. Options A and B suggest immediate actions without a thorough assessment, which could lead to ineffective decisions. Option D, while collaborative, does not prioritize the necessary evaluation of the situation before negotiating new timelines.