Program Management Professional (PgMP) — Question 387

A program steering committee has initiated an 8-year overseas infrastructure construction program. This program will compliment several other overseas programs already underway. The three key engineers have already been assigned to other programs and are unavailable to commit to the new program.

What should the program manager do?

Answer options

• A. Recruit several senior technical experts and retain those who can adapt to the program style
• B. Report this gap to the program sponsor and work together to seek a win-win solution
• C. Estimate the gap between expected competence and actual competence, then provide training and recruitment for the program
• D. Ask the program sponsor to recall the three core technical experts from the other programs regardless of their busy schedules

Correct answer: B

Explanation

The best course of action is to report the gap to the program sponsor and collaborate to find a solution, as this fosters communication and teamwork. Option A focuses on recruitment without addressing the immediate issue. Option C suggests training and recruitment but does not involve the program sponsor in resolving the gap. Option D disregards the busy schedules of the engineers, which could disrupt other projects.