Program Management Professional (PgMP) — Question 310
A program manager is kicking off a new program in a company. The program team is comprised of team members with less than 1 year of experience.
What can the program manager do to help prevent lack of experience from impacting benefits delivery?
Answer options
- A. Ask senior team members to mentor the junior team members
- B. Record the risk in the program risk register and begin work on high-risk projects
- C. Ask the program sponsor to extend the delivery schedule to reduce risk
- D. Engage with the team members to provide coaching and training
Correct answer: D
Explanation
The correct answer is D because providing coaching and training directly addresses the skill gap of the junior team members, enhancing their capabilities to contribute effectively. While mentoring (A) is beneficial, it may not be as hands-on as direct training. Recording the risk (B) does not actively resolve the issue, and extending the delivery schedule (C) does not improve the team's experience or skill set.