Program Management Professional (PgMP) — Question 303

A program manager is leading a program introducing a new customer relationship management solution. As the program progresses, the sponsor and other stakeholders are satisfied with the pace of the program's performance. A stakeholder from the sales department now requests a new feature to integrate the platform with another application. The program manager advises that this is out of scope and requests additional funding via the formal change management process, and the new scope is approved.

What should the program manager do next?

Answer options

• A. Secure additional approvals from senior stakeholders.
• B. Assign a new project manager to own the delivery of the new project.
• C. Redefine the priorities of the existing program components.
• D. Cancel an existing component and reallocate resources to the new project.

Correct answer: D

Explanation

The correct answer is D because reallocating resources to the new project is necessary to accommodate the newly approved scope while maintaining overall program effectiveness. Option A is incorrect as securing additional approvals is not the immediate next step after approval. Option B is not suitable since the current program manager should continue overseeing the integration. Option C does not address the need to allocate resources effectively for the new project.