Program Management Professional (PgMP) — Question 296

An IT-related program has a critical team in a region experiencing a crisis. Due to uncertainty about the region’s changing environment, the company’s senior leadership asks the program manager to decrease dependencies on the critical team.

What should the program manager do first to mitigate the impacts of this request?

Answer options

• A. Revisit the program management plan to clearly identify how decreasing critical team dependencies will impact component projects.
• B. Meet with the steering committee to request assistance and influence in obtaining additional resources.
• C. Update the procurement management plan and begin the request for proposal (RFP) process to replace the critical team by staff augmentation.
• D. Level resources and empower the critical team to complete its work before regional instability impacts its efforts.

Correct answer: A

Explanation

The correct answer, A, involves revisiting the program management plan to understand the implications of reducing dependencies on the critical team, which is essential for informed decision-making. Options B and C focus on seeking more resources or replacing the team, which may not address the immediate need for clarity on project impacts. Option D suggests delaying action without addressing the leadership's directive to decrease dependencies.