Program Management Professional (PgMP) — Question 297

A new performance financial system is delivered to all business entities on time following a 1-year implementation program. After 6 months of utilization, the global finance department, one of the main beneficiaries of the program, determines that the quality and level of granularity of the financial data is not sufficient for them to analyze the key performance indicators (KPIs) defined. Additionally, the global finance department is missing the analytical tools required to understand the causes of unsuitability.

To address these shortcomings, the global finance department submits a request for a follow-up initiative through the process defined by which of the following documents?

Answer options

Correct answer: B

Explanation

The correct answer is B, as the Benefits Management Plan outlines how the benefits of a project will be managed and tracked, including any requests for follow-up initiatives. The other options do not specifically address the management or enhancement of benefits post-implementation.