Program Management Professional (PgMP) — Question 294

A municipal agency manages a city's water and wastewater infrastructure. A regulation requires the replacement of sewer lines throughout the city at a cost of US$2 billion over 30 years. The city has been managing this program with various program teams and has a project controls office in place to track projects separate from the program management team. A program manager is hired to standardize all deliverables from component projects under the program.

What should the program manager do next?

Answer options

• A. Create a program performance analysis report.
• B. Establish a program management office (PMO).
• C. Develop a stakeholder register.
• D. Develop a program management framework.

Correct answer: D

Explanation

The correct answer is D, as developing a program management framework is essential for standardizing processes and deliverables across all component projects. Options A, B, and C are important tasks but come after establishing the framework, which will guide the overall direction and consistency of project execution.