Program Management Professional (PgMP) — Question 293

A program manager assigns a project to a qualified project manager. The client rejects the project manager due to a lack of proper qualifications to manage such a project.

What should the program manager do first to resolve this issue?

Answer options

• A. Apply competence assessment techniques.
• B. Assign a different project manager to this project.
• C. Reassess the project manager's qualifications.
• D. Schedule a review meeting with the client.

Correct answer: C

Explanation

The correct answer is C, as reassessing the project manager's qualifications can provide clarity on whether the client's concerns are valid or if they stem from misunderstandings. Option A is incorrect because applying competence assessment techniques may not address the client's specific concerns directly. Option B, while potentially a solution, does not resolve the immediate issue of the current manager's qualifications. Option D may help facilitate communication but does not address the qualifications issue at hand.