Program Management Professional (PgMP) — Question 292

A manufacturing company is redesigning various component projects that comprise a large customer-facing program. One of the component projects is payment of back-end rebates. There is disagreement between the marketing and sales teams on how much should be rebated.

What should the program manager suggest be used as standard measurement criteria for the success of all constituent projects to meet stakeholder expectations?

Answer options

• A. Cost-benefit analysis, return on investment (ROI), and payback period
• B. Actual cost (AC), planned value (PV), and earned value (EV)
• C. Stakeholder engagement plan, risk management plan, and communications management plan
• D. Needs analysis, feasibility study, and integrated benefits management plan

Correct answer: B

Explanation

The correct answer, B, includes Actual cost (AC), Planned value (PV), and Earned value (EV), which are essential metrics for assessing project performance and success. Options A, C, and D do not provide a comprehensive framework for measuring project outcomes in a way that aligns with stakeholder expectations, focusing instead on different aspects of project management.