Program Management Professional (PgMP) — Question 291

A global communications company’s cloud-based platform will host its video network using both on- and offshore teams. The program management office (PMO) assigns a program manager with little experience executing global initiatives.

What should the program manager do to resolve competing resource needs within components that could impact the entire program’s overall delivery date?

Answer options

• A. Improve communications between component project managers so they can work together to perform resource leveling.
• B. Require project managers to perform resource leveling in their schedules to automatically take into account availability and dependencies for key resources.
• C. Optimize integration of the component projects by working with the project managers to align resource skill sets and availability to the program.
• D. Revisit assignments on a weekly basis to manually level resources, thereby limiting burnout and preventing underutilization.

Correct answer: A

Explanation

The correct answer is A because enhancing communication among project managers facilitates collaboration and helps in resolving resource conflicts more effectively. Options B and D are too prescriptive and may not foster the collaborative environment needed for successful resource management, while option C, although beneficial, does not directly address the immediate need for communication and collaboration among managers.