Program Management Professional (PgMP) — Question 290
A program manager is developing a program management plan by integrating the plans of constituent projects. During this effort, the program manager learns that a resource is critical to more than one component and there is a time overlap for their availability.
When creating the program resource management plan, what should the program manager do first?
Answer options
- A. Ask the human resource (HR) manager to hire an additional resource.
- B. Analyze resource capacity and capability with component project managers.
- C. Develop the program schedule in accordance with resource availability.
- D. Revise the plan to ensure the allocation of all needed resources.
Correct answer: B
Explanation
The correct first step is to evaluate resource capacity and capability with component project managers, as this ensures a comprehensive understanding of resource constraints before making decisions. Asking the HR manager to hire more resources may not be feasible or necessary without first assessing the existing resources. Developing the program schedule and revising plans should come after understanding the resource situation.