Program Management Professional (PgMP) — Question 282

A program is in its execution phase when a component project manager suggests a potential change that could increase the financial benefit of the program. The program manager is hesitant to submit a change request, as it would extend the program schedule and require a scope change.
To whom should the change request be presented?

Answer options

• A. The program governance board
• B. The program customer
• C. The program management office (PMO)
• D. The project governance board

Correct answer: A

Explanation

The change request should be presented to the program governance board as they are responsible for overseeing the program's direction and can evaluate the proposed changes in terms of benefits and impacts on the schedule. The program customer may have a vested interest in the change but does not have the authority to approve changes. The PMO typically provides support rather than making decisions on program changes, and the project governance board focuses on individual projects rather than the program as a whole.