Program Management Professional (PgMP) — Question 254

You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?

Answer options

• A. A benefit is an outcome of the constituent projects within a program.
• B. A benefit is a project and program deliverables that the organization may use immediately.
• C. A benefit is a deliverable of a program or project that is worth more than the cost to create the deliverable.
• D. A benefit is an outcome of actions and behaviors that provides utility to stakeholders.

Correct answer: D

Explanation

The correct answer, D, accurately captures that a benefit arises from actions and behaviors, delivering value to stakeholders. Options A and B focus on project outcomes and immediate deliverables, which do not encompass the broader utility aspect of benefits. Option C discusses the value of deliverables but misses the focus on stakeholder utility that defines a true benefit.