Program Management Professional (PgMP) — Question 237

After a company's senior executive management meeting, the CEO issues a mandate to automate a new-client on-boarding process that would effectively eliminate the current, manual, paper-based process. The assigned program sponsor selects a program manager.
Both the program sponsor and the program manager must ensure that the program charter contains which of the following?

Answer options

• A. Justification, benefits management plan, scope, and resources needed
• B. Justification, benefits strategy, scope, and resource management plan
• C. Justification, outcomes, scope, and stakeholder considerations
• D. Justification, benefits management plan, program business case, and stakeholder considerations

Correct answer: C

Explanation

The correct answer is C because it highlights the need for justification, expected outcomes, the scope of the program, and considerations for stakeholders, which are essential for a successful program charter. The other options either include less relevant components or do not adequately cover the necessary elements for stakeholder engagement and program clarity.