Program Management Professional (PgMP) — Question 168

A two-year program is coming to an end. Many of the initial governance board members have moved from their current posts or left the company. Several new members have joined, but have a short association with the program, which changes the board's expectations and focus. During the final phase gate review, some board members are uncertain of their roles and expectations in the process.
How should the program manager handle this situation?

Answer options

• A. Review the final program outcome with the program sponsor
• B. Prepare a program change request utilizing new board member input
• C. Review the strategic plan and benefits management plan with the board
• D. Present the final program status, costs, and schedule reports

Correct answer: C

Explanation

The correct answer is C, as reviewing the strategic plan and benefits management plan with the board ensures that all members are aligned on the program's goals and objectives, thus clarifying their roles. Options A, B, and D do not directly address the confusion about roles and expectations, making them less effective in this situation.