Certified Associate in Project Management (CAPM) — Question 73

During a kickoff meeting, the project sponsor presents a very ambitious project. Unfortunately, the stakeholders are not very excited as the work associated with the new project seems inefficient.

What could be missing from the business case?

Answer options

• A. Approval from the stakeholders
• B. Root cause analysis of the problem
• C. Work breakdown structure (WBS)
• D. Feasibility study of the solution

Correct answer: B

Explanation

The correct answer is B because a root cause analysis identifies the underlying issues that may be causing inefficiencies, which can help stakeholders understand the project's value. Options A and D are important but do not directly address the inefficiencies, while C, a Work Breakdown Structure, is useful for planning but does not address stakeholder concerns.