Certified Associate in Project Management (CAPM) — Question 60

In an interactive communication model, how is the sender ensured that the message was understood by the receiver?

Answer options

• A. The receiver decodes the message.
• B. The receiver responds to the message with feedback
• C. The receiver transmits the message.
• D. The receiver acknowledges their receipt of the message.

Correct answer: B

Explanation

The correct answer is B because feedback from the receiver indicates their understanding of the message. Options A and C refer to the processes of decoding and transmitting, which do not confirm comprehension. Option D, while it indicates receipt, does not necessarily imply that the message was understood.