Certified Associate in Project Management (CAPM) — Question 48

The project manager released a report. A few stakeholders express the view that the report should not have been directed to them.

Which of the 5Cs of written communications does the project manager need to address?

Answer options

• A. Correct grammar and spelling
• B. Concise expression and elimination of excess words
• C. Clear purpose and expression directed to the needs of the reader
• D. Coherent logical flow of ideas

Correct answer: C

Explanation

The correct answer is C because the project manager needs to ensure the report's purpose aligns with the stakeholders' needs. Options A, B, and D, while important, do not specifically address the issue of the report being relevant to the audience it was sent to.