Certified Associate in Project Management (CAPM) — Question 330

Which of the following set of elements is part of an effective communications management plan?

Answer options

• A. Escalation processes, person responsible for communicating the information, glossary of common terminology, methods or technologies used to convey the information
• B. Phone book directory, stakeholder communication requirements, project charter, glossary of common terminology
• C. Organizational chart, escalation processes, person responsible for communicating the information, project management plan, glossary of common terminology
• D. Glossary of common terminology, constraints derived from specific legislation and regulation, person responsible for communicating information, project management plan, resource management plan

Correct answer: A

Explanation

Option A is correct as it includes all key components necessary for effective communication, such as escalation processes and methods for conveying information. The other options either include irrelevant elements or lack essential components for a communications management plan, making them less effective for the purpose.