Certified Associate in Project Management (CAPM) — Question 242

A practitioner interviewed a sample of users and has captured their experiences using the system. What business tool should the practitioner use to capture the solution value and benefits?

Answer options

• A. Event list
• B. Product box
• C. Use case
• D. User story

Correct answer: D

Explanation

The correct answer is D, as a User story effectively captures the value and benefits from the user's perspective. The other options, while useful in different contexts, do not specifically focus on expressing user value and benefits in the same way that User stories do.