Certified Pega System Architect v7.2 — Question 32

A new hire process includes a Screen Job Applicant assignment. The recruiter who has been assigned the task should complete it within 24 hours. If the assignment is not completed in 24 hours, the system automatically sends an email notification to the hiring manager.
How would you configure the process to ensure that the director receives the email after the goal is passed?

Answer options

• A. Add a Send Email shape to the process after the assignment.
• B. Add an SLA with an escalation action to the assignment.
• C. Add the SendCorrespondence flow action to the assignment.
• D. Add a notification to the assignment.

Correct answer: C

Explanation

The correct answer is C because the SendCorrespondence flow action is specifically designed to send notifications to additional stakeholders, such as the director, after the assigned goal is not met. Options A and D do not address the need for notifying the director specifically, while option B focuses on an escalation process rather than an immediate notification.