Microsoft Dynamics 365 for Sales (legacy) — Question 3

You need to be able to differentiate between customers who are up-to-date on their payments and customers who are delinquent. Delinquent customers need to be set to read only, while the rest should be available for read and write purposes.
Which two Microsoft Dynamics 365 status settings can you use to accomplish this goal? Each correct answer presents a complete solution.

Answer options

• A. Qualified
• B. Delinquent
• C. Inactive
• D. Active

Correct answer: A, C

Explanation

The correct answers, A (Qualified) and C (Inactive), allow for differentiating customer statuses effectively. 'Qualified' indicates that the customer is in good standing, while 'Inactive' can be used for those who are delinquent, limiting their access. Choices B (Delinquent) and D (Active) do not provide the necessary access restrictions or status differentiation needed for this scenario.